Delivery

DELIVERY

The product(s) offered on the Site can be delivered to Metropolitan France and EU member states.

The Company undertakes to deliver the product(s) within a period not exceeding 10 working days from the date of the Order.

When the Order is ready, the Customer will be informed by e-mail of its dispatch.

The product(s) ordered will be delivered to the delivery address indicated by the Customer at the time of the Order, in accordance with the conditions specified in article 3.8 of these General Terms and Conditions.

The Customer must ensure that the information communicated in article 3.8 of these GTS is correct, and that it remains so until complete delivery of the product(s) ordered. The Customer therefore undertakes to inform La Société of any change in billing and/or delivery details that may occur between the order and delivery, by sending an email to the Customer Service email address without delay. Failing this, in the event of late and/or incorrect delivery, the Customer may under no circumstances hold the Company liable for non-delivery, and the Company's Customer Service Department will contact the Customer to arrange a second delivery at the Customer's expense.

Nor shall the Company be held liable in the event of non-receipt of the products by a third party beyond its control, or in the event of theft.

If the Order is returned due to the Customer's absence, the Company's Customer Service will contact the Customer to arrange a second delivery at the Customer's expense.

The Customer may track the delivery of his Order by contacting the Customer Service number given in ARTICLE 6 of these GCS.